Shipping Policy
At Gay Fashion Palace, we offer free shipping on orders over $20—domestic and international. Every order ships in discreet packaging for your privacy. Our goal is to get your order to you quickly, reliably, and with zero surprises.
🕐 Order Processing
Orders are processed within 1–3 business days of receipt. We do not process or ship orders from Friday at 6 PM through Sunday, or on public holidays. You'll receive a confirmation email with tracking details once your order ships.
🔒 Discreet Packaging
Your privacy matters. Every order is shipped in plain, unmarked packaging with no indication of the contents or our brand on the outside. The sender name on the label is neutral and discreet.
🚚 Delivery Estimates
📍 Address Restrictions
We are unable to ship to P.O. boxes, APO/FPO, or DPO addresses. Please provide a valid physical address at checkout to avoid delays or cancellations.
🌐 Customs, Duties & Taxes
Gay Fashion Palace is not responsible for customs fees, import duties, or taxes charged on international orders. These fees are set by the destination country and are solely the customer's responsibility. We recommend checking your country's import policies before placing an order.
📦 Damaged or Lost Shipments
We are not liable for packages lost or damaged in transit. If your order arrives damaged, file a claim with the carrier immediately and keep all original packaging for documentation.
Need Help?
We're here for you.
Whether it's a question about your shipment or anything else, our team is ready to help ensure a smooth and joyful shopping experience.
Email UsOr call +1 (214) 288-2816
