Return & Refund Policy

We want you to feel confident and fabulous in every piece you buy. If something isn't quite right, here is how we handle returns and exchanges.

15-Day Return Window Original Condition Required Dedicated Email Support

Return Window

Our return policy lasts 15 days from the date of delivery. After 15 days, we unfortunately cannot offer a refund or exchange.

Items must be unused, unworn, in original condition, and returned with all original packaging.

To maintain hygiene and safety standards, certain items are ineligible for return:

Once your return is received and inspected, we will email you a notification of receipt.

If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a few business days.

If you haven’t received your refund yet, please check your bank account again and contact your credit card company.

Still no refund? Reach out to us at info@gayfashionpalace.com.

Sale items are final sale and cannot be refunded. We only replace items if they are defective or damaged.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

Our team is here to ensure you have the best experience possible.